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Overview

about dpm

Our Mission

The Mission of the Detroit Transportation Corporation, is to provide safe, reliable, efficient and accessible rail transportation services that will serve to enhance business development and quality of life functions in Detroit by augmenting pedestrian travel and by supporting both private conveyances and other modes of public transportation.

Company Profile

The Detroit Transportation Corporation, City of Detroit, is owner and operator of the Detroit People Mover. The Detroit People Mover (DPM) is a fully automated light rail system that was developed as part of a planned regional transit system. The People Mover operates on an elevated single track loop in Detroit's central business district. The 2.9 mile system provides connections between the courts and administrative offices of several levels of government, sports arenas, exhibition centers, major hotels, and commercial, banking and retail districts. Service is frequent, unencumbered by vehicle or pedestrian traffic, and conveniently available throughout the central business district. The integration of eight of the thirteen People Mover stations into pre-existing structures links over 9 million square feet that can be traversed unimpeded by outside elements.

Normal weekday operating hours are 6:30 a.m. to Midnight, with an extension to 2 a.m. on Friday. Weekend hours are 9 a.m. to 2 a.m. on Saturday and Noon to Midnight on Sunday. Early openings and extensions of evening hours are provided to accommodate sports events, major conventions and other special events taking place in the Central Business District. Round trip on the system is approximately 15 minutes and headway ranges from 3 to 4 minutes. Average dwell at each station is 20 seconds.

The DTC fleet consists of twelve driverless vehicles that are fully automated and computer controlled. The vehicles are each powered by a linear induction motor that can provide a maximum velocity of 56 mph. Vehicles and stations (with the exception of Grand Circus Park - see below) are handicapped accessible and each vehicle has two wheelchair securement positions. Vehicles are also equipped with a climate control system that provides maximum passenger comfort from outside temperatures that can have a seasonal range from sub-zero to 100 plus degrees.

People Mover fare is $.75 and can be paid by U.S. coins, People Mover tokens and by monthly, semi-annual, annual and special event passes. All stations are equipped with automatic turnstiles and disability accessible gates, with the exception of Grand Circus Park Station, which is stairway access, standard faregates only. Persons certified as disabled, Medicare card holders and the elderly are eligible for discounted (50%) passes and tokens.

DTC Presentation of Services - SEMCOG - 2013

Federal DBE Goal 2015-2017

 

Title VI Complaints

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color or national origin to programs and activities receiving Federal financial assistance. The Detroit Transportation Corporation (DTC) works to offer public transportation service that is free of discriminatory practices and actions for all patrons of the Detroit People Mover.

 

DTC’s Human Resources Division is responsible for receiving complaints by any person who believes he or she has been subjected to discrimination in the delivery of or access to public transportation service on the basis of race, color or national origin. Any such complaints must be filed directly by the party within 90 days after the date of the alleged discrimination. All complaints will be reviewed promptly and with confidentiality. If a Title VI violation is found to exist, remedial steps as appropriate and necessary will be taken immediately. DTC does not sanction discrimination based upon sex, age, gender or disability, and will also take action to ensure meaningful access to services, programs and activities for our ridership.

 

Complaints must be filed in writing and addressed to:

Parnell Williams

Manager

Human Resources Division

Detroit Transportation Corporation

535 Griswold

Suite 400

Detroit, MI 48226

Phone: (313) 224-2160

Fax: (313) 224-2134

 

Hours: 9:00 a.m. – 5:00 p.m.

To download a customer form, please click the link at the bottom of the page.

Key Management:

Michael Duggan, Mayor

Barbara Hansen, General Manager

Board of Directors:

Gary Brown, Chairperson

Robert Daddow

Dan Dirks

Hon. Brenda Jones

Kirk Mayes

John Naglick 

Board Meetings:

Detroit Transportation Corporation (DTC), which is a public body corporate, is authorized to post a Notice of a Meeting of the Board of Directors of the Detroit Transportation Corporation. The Board of Directors Meeting is scheduled at 3:30 p.m. at the Detroit Transportation Corporation Conference Room, Buhl Building, 535 Griswold, Suite 400, Detroit, Michigan 48226 (unless otherwise noted.)

2014 Meeting Dates: 

DTC Conference Room - 535 Griswold

December 18, 2014 (Thursday before Christmas holiday)

 

Pursuant to the provision of Act 267 of the Michigan Public

Acts, as Amended, notice is hereby given of a special

Meeting of the Board of Directors of the

Detroit Transportation Corporation.

 

Directory of Divisions:

Operations

Maintenance

Accounting/Administration

Marketing

Human Resources

Industry Associations:

American Public Transportation Association

Detroit-Department of Transportation

Detroit Metropolitan Convention & Visitors Bureau

Federal Transit Administration

Michigan Department of Transportation

Michigan Public Transit Association

Southeastern Michigan Council of Governments

Transit Labor Exchange

United States Department of Transportation

Attachments:

DPM General Information Brochure
Federal DBE Goal 2015 to 2017
Title VI Customer Complaint Form