The Mission of the Detroit Transportation Corporation, is to provide safe, reliable, efficient and accessible rail transportation services that will serve to enhance business development and quality of life functions in Detroit by augmenting pedestrian travel and by supporting both private conveyances and other modes of public transportation.
The Detroit Transportation Corporation, City of Detroit, is owner and operator of the Detroit People Mover. The Detroit People Mover (DPM) is a fully automated light rail system that was developed as part of a planned regional transit system. The People Mover operates on an elevated single track loop in Detroit's central business district. The 2.9 mile system provides connections between the courts and administrative offices of several levels of government, sports arenas, exhibition centers, major hotels, and commercial, banking and retail districts. Service is frequent, unencumbered by vehicle or pedestrian traffic, and conveniently available throughout the central business district. The integration of eight of the thirteen People Mover stations into pre-existing structures links over 9 million square feet that can be traversed unimpeded by outside elements.
Normal weekday operating hours are 6:30 a.m. to Midnight, with an extension to 2 a.m. on Friday. Weekend hours are 9 a.m. to 2 a.m. on Saturday and Noon to Midnight on Sunday. Early openings and extensions of evening hours are provided to accommodate sports events, major conventions and other special events taking place in the Central Business District. Round trip on the system is approximately 15 minutes and headway ranges from 3 to 4 minutes. Average dwell at each station is 20 seconds.
The DTC fleet consists of twelve driverless vehicles that are fully automated and computer controlled. The vehicles are each powered by a linear induction motor that can provide a maximum velocity of 56 mph. Vehicles and stations (with the exception of Grand Circus Park - see below) are handicapped accessible and each vehicle has two wheelchair securement positions. Vehicles are also equipped with a climate control system that provides maximum passenger comfort from outside temperatures that can have a seasonal range from sub-zero to 100 plus degrees.
People Mover fare is $.75 and can be paid by U.S. coins, People Mover tokens and by monthly, semi-annual, annual and special event passes. All stations are equipped with automatic turnstiles and disability accessible gates, with the exception of Grand Circus Park Station, which is stairway access, standard faregates only. Persons certified as disabled, Medicare card holders and the elderly are eligible for discounted (50%) passes and tokens.
Title VI Complaints
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color or national origin to programs and activities receiving Federal financial assistance. The Detroit Transportation Corporation (DTC) works to offer public transportation service that is free of discriminatory practices and actions for all patrons of the Detroit People Mover.
DTC’s Human Resources Division is responsible for receiving complaints by any person who believes he or she has been subjected to discrimination in the delivery of or access to public transportation service on the basis of race, color or national origin. Any such complaints must be filed directly by the party within 90 days after the date of the alleged discrimination. All complaints will be reviewed promptly and with confidentiality. If a Title VI violation is found to exist, remedial steps as appropriate and necessary will be taken immediately. DTC does not sanction discrimination based upon sex, age, gender or disability, and will also take action to ensure meaningful access to services, programs and activities for our ridership.
Complaints must be filed in writing and addressed to:
Human Resources Division
Detroit Transportation Corporation
Detroit, MI 48226
Phone: (313) 224-2160
Fax: (313) 224-2143
Hours: 9:00 a.m. – 5:00 p.m.
To download a customer form, please click the link at the bottom of the page.
Dave Bing, Mayor
Barbara Hansen, General Manager
Board of Directors:
Gary Brown, Chairperson
Honorable Saunteel Jenkins
Detroit Transportation Corporation (DTC), which is a public body corporate, is authorized to post a Notice of a Meeting of the Board of Directors of the Detroit Transportation Corporation. The Board of Directors Meeting is scheduled at 2:30 p.m. at the Detroit Transportation Corporation Conference Room, Buhl Building, 535 Griswold, Suite 400, Detroit, Michigan 48226 (unless otherwise noted.)
2013 Meeting Dates:
DTC Conference Room - 535 Griswold
January 23, 2014
Pursuant to the provision of Act 267 of the Michigan Public
Acts, as Amended, notice is hereby given of a special
Meeting of the Board of Directors of the
Detroit Transportation Corporation.
Directory of Divisions:
American Public Transportation Association
Detroit-Department of Transportation
Detroit Metropolitan Convention & Visitors Bureau
Federal Transit Administration
Michigan Department of Transportation
Michigan Public Transit Association
Southeastern Michigan Council of Governments
Transit Labor Exchange
United States Department of Transportation
DPM General Information Brochure
Title VI Customer Complaint Form